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TechSonanceInfoTech LLP
Legal Document

Privacy Policy

Last Updated: January 1, 2025

At TechSonance Infotech LLP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

  • Name and job title
  • Email address and phone number
  • Company name and business information
  • Project requirements and technical specifications
  • Communication preferences

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used

Project-Related Information

  • Technical requirements and specifications
  • Business objectives and goals
  • Budget and timeline preferences
  • Feedback and survey responses

2How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our software development services
  • To communicate with you about projects, proposals, and updates
  • To improve our services and develop new solutions
  • To send relevant technical updates and industry insights
  • To analyze website usage and optimize user experience
  • To comply with legal obligations and protect our rights
  • To provide customer support and respond to inquiries

3Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • With trusted service providers who assist in our operations (hosting, analytics, email services)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition
  • With project team members on a need-to-know basis for service delivery

4Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and regular security audits
  • Access controls and authentication mechanisms
  • Regular backup and disaster recovery procedures
  • Employee training on data protection and confidentiality
  • Compliance with applicable data protection regulations

5Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Track effectiveness of our campaigns

Managing Cookies

  • You can control cookies through your browser settings
  • Disabling cookies may affect website functionality
  • We respect Do Not Track signals where applicable

6Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data we hold
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data portability: Request your data in a structured, machine-readable format
  • Object: Object to processing of your personal data for certain purposes

7Client Project Data

For software development projects, we handle your data with utmost care:

  • Project data is stored securely and accessed only by authorized team members
  • We sign Non-Disclosure Agreements (NDAs) when required
  • Source code and intellectual property rights are clearly defined in contracts
  • We maintain confidentiality of your business processes and proprietary information
  • Data is retained only as long as necessary for project delivery and legal compliance

8Third-Party Services

We may use third-party services for various purposes:

  • Cloud hosting providers (AWS, Google Cloud, etc.)
  • Analytics tools (Google Analytics, etc.)
  • Communication platforms (email, project management tools)
  • Payment processors for invoicing
  • These services have their own privacy policies and we encourage you to review them

9International Data Transfers

As a global software development company:

  • Your data may be transferred and processed in different countries
  • We ensure appropriate safeguards are in place for international transfers
  • We comply with applicable data protection laws in relevant jurisdictions

10Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the 'Last Updated' date
  • Sending email notifications for significant changes
  • We encourage you to review this policy periodically

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TechSonance Infotech LLP
+91 91731 01711
UG-15, Palladium Plaza, Vip Road, Vesu, Surat, Gujarat - 395007, India

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.